Privacy Policy
Welcome to Deli-Sweet! We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we handle your personal information when you visit our website deli-sweet.com and use our services.
1. Information We Collect
We may collect and process the following data about you:
1.1 Personal Identification Information
- Name
- Email address
- Phone number
- Postal address
1.2 Technical Data
- Internet Protocol (IP) address
- Browser type and version
- Time zone setting and location
- Browser plug-in types and versions
- Operating system and platform
1.3 Usage Data
- Information about how you use our website, products, and services.
2. How We Use Your Information
We use the information we collect in the following ways:
2.1 To Provide and Improve Our Services
- To deliver products and services you request.
- To manage your account and provide customer support.
- To analyze how our services are used and improve their functionality.
2.2 Marketing and Communications
- To send you promotional materials and newsletters.
- To notify you about changes to our services or policies.
2.3 Compliance and Legal Obligations
- To comply with legal obligations and respond to lawful requests from public authorities.
3. How We Share Your Information
We do not sell or trade your personal information to third parties. However, we may share your data with trusted third parties to help us operate our website and provide our services, including:
- Service providers (e.g., payment processors, delivery services)
- Professional advisers (e.g., lawyers, accountants)
- Regulatory authorities as required by law
4. Data Security
We have implemented appropriate security measures to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. However, no internet or email transmission is ever fully secure or error-free.
5. Your Data Protection Rights
You have the following rights regarding your personal data:
- Access: You can request access to your personal data and obtain a copy.
- Correction: You can request the correction of any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data under certain circumstances.
- Objection: You can object to the processing of your data in some cases.
- Data Portability: You can request the transfer of your data to another service provider.
To exercise these rights, please contact us at sales@deli-sweet.com or +30 2313 117 457.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please review our Cookie Policy.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: sales@deli-sweet.com
- Phone: +30 2313 117 457
- Address: Odysseos & Vakchou 1, 546 29 Thessaloniki, Greece
Thank you for trusting Deli-Sweet with your personal data. We are committed to keeping it safe and secure.
Privacy Policy – Payment Information
1. Payment Methods
At Delisweet, we offer various payment options to suit your convenience. These include:
- Payment in Advance: Customers can choose to pay for their order in advance using the available online payment methods.
- Direct Bank Transfer: You can also choose to transfer the payment directly to our bank account. Please ensure that you use your order ID as the payment reference to avoid any delays in processing.
2. Collection of Payment Information
When you make a purchase on Delisweet, we collect essential payment details to process your transaction. The type of data we collect includes:
- Payment method details (e.g., credit/debit card information, bank account details)
- Billing address
- Transaction ID and details
We ensure that this information is securely processed and stored in accordance with industry standards.
3. Use of Payment Information
The payment information we collect is used solely for the purpose of processing your transactions. This includes:
- Verifying your payment details
- Completing the purchase transaction
- Providing order and billing-related support
We do not store your payment details for future transactions unless you explicitly opt for it, and even then, it is securely encrypted.
4. Security of Payment Information
Delisweet is committed to protecting your payment information. We implement a variety of security measures to ensure the safety of your personal data:
- SSL Encryption: All payment transactions are processed through a secure server using SSL (Secure Socket Layer) encryption technology, ensuring that your information is protected during transmission.
- Secure Payment Processors: We partner with trusted and secure payment processors who comply with the Payment Card Industry Data Security Standards (PCI-DSS).
5. Third-Party Payment Processors
For certain payment methods, we may use third-party payment processors. These third-party processors are responsible for their own privacy practices. We recommend reviewing their privacy policies to understand how they manage and protect your information.
6. Direct Bank Transfer
For payments made via Direct Bank Transfer, we will provide you with our bank account details during the checkout process. It is your responsibility to ensure that the payment is made correctly and promptly. Delays in payment may affect your order processing times.
7. Data Retention
We retain your payment information only as long as necessary to complete your transaction or as required by law. After this period, your payment information is securely deleted from our systems.
8. Your Rights
You have the right to access, correct, or delete your payment information. If you have any concerns about how your payment data is handled, please contact us at sales@deli-sweet.com
9. Updates to this Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email.
